Pricing and Billing

All information related to your account, payments, pricing, discounts, offers, and so on.

Can I pay with Paypal?
Yes. Payment shall be effected through FastSpring (a platform specialized in safe and secure internet sales, compliant with PCI and that employs Verisign SS...
Fri, 13 Mar, 2015 at 10:22 AM
Change e-mail used in user credentials
The e-mail address to access Nelio A/B Testing with your user credentials is the same e-mail address you selected to register to the service. If you want to...
Fri, 13 Mar, 2015 at 10:29 AM
Change payment details
You can change your payment details anytime. Just access your Subscription Account Settings, which you may find:   in your WordPress Dashboard, und...
Tue, 3 Mar, 2015 at 11:29 AM
How are payments processed?
Payments are managed by FastSpring, a platform specialized in safe and secure Internet sales. Paypal and all major credit cards are accepted. You can read m...
Fri, 13 Mar, 2015 at 10:23 AM
How can I get my invoices?
You'll receive your invoices directly to the e-mail address used to register to the Nelio A/B Testing service. The e-mail for your orders you will recei...
Tue, 3 Mar, 2015 at 11:06 AM
How do I cancel my subscription?
You can cancel your subscription anytime in just one click. Just access your Subscription Account Settings, which you may find: in your WordPr...
Tue, 9 Dec, 2014 at 4:55 PM
Is my subscription automatically renewed?
Yes. All subscriptions for the Service will be automatically renewed at the end of the respective contracted terms.  If you wish to cancel your Servic...
Fri, 13 Mar, 2015 at 10:24 AM
Upgrade my Nelio A/B Testing plan
If you need to upgrade (or downgrade) your current Nelio A/B Testing subscription plan, please contact us by email at support@neliosoftware.com and we wil...
Thu, 29 Sep, 2016 at 2:19 PM
What if I don’t fully use the monthly PageViews quota?
After each subscription renewal your quota is reset. Then, the total number of PageViews remaining from the previous month in your account will be available...
Fri, 13 Mar, 2015 at 10:26 AM
What if my monthly quota of PageViews gets exhausted?
You will be notified via email. Your monthly quota is automatically reset every month. Meanwhile, the PageViews received in your active domains are not coun...
Fri, 13 Mar, 2015 at 10:28 AM