This article applies to Nelio A/B testing versions prior to 5.0.
If you are looking for documentation for our newest version, please bookmark neliosoftware.com/testing/help/
You can cancel your subscription anytime in just one click. Just access your Subscription Account Settings, which you may find:
- in your WordPress Dashboard, under Nelio A/B Testing > My Account > Check my subscription details (see first screenshot), or
- in the subscription confirmation mail we sent you right after you subscribed to any of our plans.
Once there, by clicking on Cancel Subscription your subscription will be automatically canceled. Nevertheless, you’ll be able to continue using Nelio A/B testing until its expiration date. For example, if you purchased a monthly subscription, and then choose to cancel it, the subscription will remain active until the end of the current month period.
And of course, you can also change your mind and reactivate your account from this same page!